Once you’re logged in, click ‘Need help’, then ‘Chat now’ or when using the mobile app, tap ‘Help’, then ‘Message us’ and ask Cora to ‘change main business contact’. Best for Digital Banking. Bó’s chief executive and mastermind Mark Bailie stepped down in January. If you have any questions our Business Banking Switch team is on hand to help you. To change your business name for all business entities: Submit your request in writing. You can update your email address and phone number via Digital Banking. You'll need your account number and sort code. At a glance . Come and visit us for all our latest news, insights and everything NatWest Group. Then this account package may be for you. Once you’ve chosen your bank, submit your application and open your new business current account. You can order a certificate of interest using our digital form. International: +44 161 933 8108. At a glance We are a relationship bank for a digital world. Business and personal accounts are active on Digital Banking If you already access both your business and personal accounts online, using separate Customer Numbers, and want to link the services together under one Customer Number, please contact our Digital Banking Helpdesk who will arrange for your personal and business accounts to be linked. 24/7 secure messaging If you have a query that can’t be answered online, please use 24/7 secure messaging through Digital Banking or our mobile app. These funds will decrease as more customers complete their switch and receive their offers. They’ll also be able to assist you with any of the tasks described on this page. Monzo is the latest of the digital banking platforms to introduce business banking. If you need any help, click the support button there. Visit our dedicated card-reader help page for more information on card-readers and what they’re used for. RBS started working on Bo in September 2018 in response to the interest in digital banking but has failed to make inroads. Download a copy of our cardholder guide. Visit today to … If your card is damaged/not working, you can also order a replacement card online via Cards OnLine or Clearspend. If you’re a Bankline customer, you can find the support and resources you need here. Business Banking Switch is closing to new applications at 23:59 on 28th February, so choose your preferred offer, and apply to your chosen bank before it’s too late. If you choose to login, we will complete your application form with your personal details to save you time. Mobile App is available on selected iOS and Android devices with a UK or international mobile number in selected countries. To manage your accounts on the go, you can also use our secure Mobile App. You can order a certificate of balance using our Digital Form, If you have Digital Banking, Cora can do this for you. The quickest way to make payments and pay bills is to use Digital Banking. You’ll need your card and card reader to hand. Tap ‘Help’, then ‘Message us’ and type ‘close account’. Simply log in, click ‘Need help’, then ‘Chat now’ and ask Cora to ‘close account'. Once logged in, go to ‘Statements’ then ‘Your accounts’. Once your card-reader arrives, make sure you enable it. Once logged in, go to 'Payments and transfers' then 'Make a payment or transfer’. Alternatively, please call our dedicated helpline. Online banking link Online banking link. Or, if you are looking for the RBS business banking phone number, call 0843 770 5030 24 hours a day, 7 days a week. If you don’t have access to Digital Banking: You can cancel a Direct Debit using our digital form, Get more information on timescales and when to cancel a Direct Debit. The easiest way to make payments and pay bills is by using Digital Banking. You can make or accept payments by credit card, cash or cheque. Lending options if your business has been affected by Coronavirus, Switching to a Royal Bank of Scotland Business bank account, Coronavirus Large Business Interruption Loan, Repayment holiday on existing business loans, Understanding your Coronavirus Business Interruption Loan, Bonds, guarantees and standby letters of credit, Get your business off the ground and moving, Coronavirus Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS), Create, amend or cancel your standing orders. If you don’t want to miss out on this unique opportunity, you need to hurry. Business Banking Switch will end by 30th June 2021 at the latest. You can set up Digital Banking via the link below. You can select the format to export your transactions to, like Excel If you’re unable to resolve the issue with the payee directly and want to challenge a transaction, or you still don’t recognise it, you can find out about your options on our Card Payment Support page. Some cookies are essential, others are used to help us improve your experience by providing us with insights or to facilitate marketing. Customers that choose to switch as part of Business Banking Switch must apply to open a new business current account with a participating bank by 28th February 2021 at the latest. Politics It’s no secret there have been rumblings at the top of Bó and indeed RBS. Phone number: 0800 151 2980 Relay UK: 18001 0800 151 2980 International: +44 161 933 8108. She’ll take the details and process your request. Back; RBS; Share it now. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. skip to main content. Sign Me Up . Please complete these steps before funds run out in order to receive your offer. Set Tab for lightbox. Complete the form below to add or remove a cardholder on your credit card. We use cookies and similar technologies on our website and mobile applications. To change the frequency of your statements you'll need to speak to our webchat team. You should check your statement to make sure there are no unfamiliar transactions, before we cancel the card. The Current Account Switch Guarantee means that your new bank takes care of closing your old account, moving your balance and switching your payments. If you do not know who this is, send it. It also allows you to set up new payments, change your details and much more. Each participating bank’s own application process, criteria and conditions apply and these may change from time to time. Monzo. Our digital assistant is available to deal with questions, or get you to the right place in no time. Who we are. What you'll learn about How to log in online and set up fingerprint or face ID on the app RBS digital banking phone number 0843 770 5030 If you have a query about your digital banking account, call 0345 900 0400 or 0843 770 5030 if you are in the UK, or +44 131 242 0017 if you are overseas, to speak to an RBS customer advisor. Need to post something? If you have Digital Banking, you can order a certificate of interest by logging in, going to the 'Statements' menu and selecting the relevant option in ‘Your accounts’. Please print it off, complete it and send it back to our Cards Customer Service team. The chart illustrates the percentage of scheme funds used and remaining for offers and is correct at the date of publishing, 27/01/2021. You can also change your address using Webchat. Digital Banking or our mobile app will be the quickest way to complete your banking with us. You can set up Digital Banking via the link below. All you need is your account number and sort code. 2. Review offers and submit interest. Looking for Royal Bank of Scotland online banking services? You can change your Business Banking Switch contact preferences by calling us. Phone number: 0800 151 2980 Business Banking on demand Digital Banking is available to customers who have a Royal Bank of Scotland business account. Increase or decrease your existing Overdraft, Order certificates of interest or balance, Report your debit card lost, stolen or damaged, Add or remove cardholders on your credit card, Making and accepting credit card payments, Reason for the change and date that it will come into effect, Right-click the link and select 'save as' to download it to your computer (not a phone or tablet), Right-click the form in its saved location and select 'Open with Adobe Acrobat Reader’, For business customers (turnover under £2m), send the completed form back, For commercial customers (turnover over £2m), please return the completed form to your dedicated service team. Enter your sort code and account number to check your eligibility and see the offers available. Cora, our digital assistant, can close a sterling account for you, anytime. Chatham Kent You can cancel a direct debit using Digital Banking. You can change your individual cardholder credit limit(s) through our ClearSpend app, or by calling the number on the back of your credit card. Whether you're a local company or international organisation with offshore banking or finance requirements, we can help you achieve your financial ambitions. Bó is now set to be merged with Mettle, after the trading statement added: “RBS will bring Bó, our personal digital account, together with Mettle, the digital bank for SMEs. You can view your balances when you log in to Digital Banking. The quickest way to create, amend or cancel standing orders is via Digital Banking. App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. British banking heavyweights HSBC and RBS are launching new digital banking platforms, as competition for digitally savvy customers steps up in the face of a wave of online startups. If you have any questions our Business Banking Switch team is on hand to help you. Opening hours: Monday to Friday 8am - 6pm, excluding bank holidays. You can also use the mobile banking app. The signing rules you have set on your account will also apply when you complete digital forms. RBS’s NatWest has started rolling out its business banking app, Mettle. Who we are. You’ll need to contact the organisation you want to set up the direct debit with. Please follow the link below to our simple application journey. Online banking link. How do I use 24/7 messaging? Do you do most of your banking online or on your phone? In addition to the one (1) free Business Post you will receive upon initial sign-up with Nextdoor, as an RBC Business Client you will also get an additional two (2) free Business Posts per month (regularly $125/post) for six months and one (1) free Local Deal (valued at $125) (collectively, “Offer”). Visit today to see how we can serve you. Most Popular. Just log in, select ‘help’, then Message us’ and type ‘order certificate of balance’. So now you know where to go first for answers. If you need any help, click the support button there. Important note: You will never be asked for your full PIN or Password as part of Business Banking Switch. You can download the PDF form below to open additional accounts for businesses that we already hold accounts for. Once you’ve signed it, they’ll arrange for the direct debit to be set up with us. www.natwestgroup.com. Reason for the change, and the date that you want us to make the change on, The address to send to is: Log in. The chief executive of Bo, RBS’ digital banking platform, is one of a number of executives who will leave the company in the coming months as part of a reshuffle under new boss Alison Rose. Calls may be recorded. Head to 'Register for Digital Banking' and let us know if you are a Personal, Business or Credit card customer Enter your personal details. Visit our support centre for help with business banking queries and topical issues. Feedback. Customers must consider the full terms and conditions of the products offered in line with their current and future banking needs, and seek independent advice where necessary. So now you know where to go first for answers. If you have Digital Banking, log in and ask Cora to stop a cheque. All you need is your account number and sort code. Open an account if you’re a sole trader or the director of a registered limited company by shares (Ltd). Close. Welcome to Royal Bank of Scotland. Compare Tide business banking with NerdWallet. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device. Welcome to RBS International. Let us know and we'll make sure your spending isn't affected. To speak with an advisor, click the ‘Chat now’ button. Opening hours: Monday to Friday 8am - 6pm, excluding bank holidays. Percentage of scheme funds already paid out as offers to customers who have completed their switching process and closed their Royal Bank of Scotland business current account. Choose the correct account and then select the ‘Direct debits’ section. All you need is your account number and sort code. Percentage of scheme funds relating to offers for customers who are in the process of switching to a participating bank but have not yet completed their switch. It's a highly unusual situation, so please do visit Support for more information. Close account form The communication of Business Banking Switch offers by Royal Bank of Scotland to eligible customers does not represent an endorsement or recommendation of those offers. You can find it here: You can close a business account using our digital form. More information on how to make a payment. If you don’t have Digital Banking yet, it’s easy to get started. These funds have not yet been paid. For help with loan management, you can call us on: 0345 711 4477 and 18001 0345 711 4477 for relay UK. You just need your account number and sort code. Chatham Maritime Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. If you don’t have Digital Banking yet, you can get started now. This chart will be updated regularly. Our team will be here to help you 7am to 8pm Monday to Friday, 8am to 8pm on Saturdays, and 9am to 5pm Sundays. Newly set up direct debits will appear in Digital Banking as soon as the first payment is sent. Use the search options above to set what you'd like to make a copy of, either to export or print. You can update the primary contact for your business using this digital form: To add or remove signatories on your business account you’ll need to complete a digital form. Lines open 24 hours a day. We’ll ask for the details, and as long as the cheque hasn't been presented for payment, we'll cancel it. Digital Banking is the quickest way to get most things done. The quickest way to order statements is to use Digital Banking. If you need any help, click the Support button there. We’ll complete your request within three business days, so long as the paperwork is complete and accurate. Relay UK: 18001 0800 151 2980 Please follow the instructions above. Digital Banking. Try the Royal Bank app In person: Speak to your Relationship Manager or your usual contact. If you need any help, click the Support button there. Once logged in, from the 'Direct debits' section select 'Manage direct debits'. Our digital assistant is available to deal with questions, or get you to the right place in no time. Setting up Digital Banking will only take a few minutes, all you will need is your account number and sort code. You’ll know if you’re able to take part as you’ll be contacted directly about the scheme. With Business Internet Banking you can spend less time managing your company finances and more time running your business. Use it to keep track of your business finances 24/7, and get important account tasks done while you’re on the move. You may unsubscribe from Business Banking Switch marketing. UK based telephone banking lines open 24/7, 365 days a year These business current accounts are for businesses that are over 1 year old. Neither Royal Bank of Scotland nor any third party will have any liability in relation to any decision taken by a participant bank. They’re available 7am to 8pm Monday to Friday, 8am to 8pm on Saturdays, and 9am to 5pm Sundays. Digital Banking with you wherever you are Set up your Digital Banking quickly and easily. Cora can place the order for you anytime you like. Enter your sort code and account number . Checkout.com becomes Europe’s largest unicorn with $15bn valuation. Once complete, you'll need to email it back to us. At this point you’re not making an application It’s a great way to take control of your finances and it's easy to get started. Chatham Customer Service Centre If you need any help, click the Support button there. Register now. Learn more about NatWest. The quickest way to report your card lost, damaged or stolen and order a new one is via Digital Banking. Percentage of funds remaining for eligible customers to take part in Business Banking Switch. So you don't need to worry. Find out more If you don’t have Digital Banking yet, you can get started now. All you need is your account number and sort code. Bankline . There are some tasks that still need a helping hand from our webchat team. Available offers may change or be withdrawn at any time. If you don’t have access to Digital Banking, you can manage your standing orders using our digital form. They’ll provide you with a direct debit mandate form to sign. In most instances you will need your card and card reader. The offer funds within Business Banking Switch are limited and if they run out the offers will end sooner. Business Banking Switch will end by 30th June 2021 at the latest. If you don’t have Digital Banking yet, it’s easy to get started. However, the availability of offers is subject to sufficient scheme funds being available as funds are limited and the scheme may end at any time before 30th June 2021. Multi-user access is available for limited companies. You can update your business name (Ltd Company only), your business address or primary contact using our digital form. Travelling abroad? Once you’re logged in, click ‘Help’, then ‘Message us’ and ask Cora to ‘close my business account’. We’re here if you need any help. Each digital form will have instructions for how to submit your signature. Cora never sleeps. Card readers can only be activated 48 hours after they’ve been ordered. Jump to Accessibility; Jump to Content; We’re now NatWest Group. It’s safe, secure and easy to use and allows you to manager your money anytime, anywhere, for free. It tells you everything you need to know about using your Business credit card. Start a chat with us by clicking ‘Chat now’. This pdf will not display in your browser. Find out how to do it here. *Digital Banking is available to RBS business account customers. Online Banking ; Contact us; Menu Close. Here you'll find information on how the scheme will work, the switching process and more. Log in to Royal Bank of Scotland Digital Banking If your debit, credit or savings card has been stolen, or you think someone may have access to your PIN, contact us here. Waterside Court Complete your switch via the Current Account Switch Service as soon as possible including closing your account. Our smart chatbot, Cora, can answer all sorts of general queries, and you can always speak to your usual contact. Business Banking Switch is only available to certain business and commercial customers, with a turnover of £25 million or less at an individual level. $5 monthly fee 1. This unique scheme works by providing selected business banking customers with offers to switch their business current account to a participating bank. Cora, our digital assistant, can order a certificate of balance for you, anytime. She’ll take the details and process your request. 1. Whether you're paying money in or taking money out, making or receiving payments, we have everything you need to know about business account charges, including top tips on how to minimise those charges. Save time and money when you bank digitally, plus get access to many included features that help you manage your business. Businesses in financial difficulty may not be eligible and participating banks may have their own eligibility criteria. The request should then be sent directly to: Once received, and as long as all paperwork is complete and accurate, requests will be actioned within two to three business days. For more information, and to apply, please visit our Business Overdrafts page. We’ll cancel the card immediately and send you a new PIN. Once they’re gone, they’re gone! Alternatively, you can complete our simple online application form. 3. Business Internet Banking. Best for Digital Banking. FreeAgent is free subject to client retaining their RBS business banking current account. You’ll find your balance and available balances on the ‘Account Summary’ page. You can sign up for Digital Banking here. Do you do most of your banking online or on your phone? Once logged in, go to ‘Your details’ in the top menu. You can Register for Digital Banking here. You can find out more in our Privacy and Cookie Policy. Bó hired tech consultancy Oliver Wyman to help build it and also brought on team members from digital banking app Loot in June 2019, ... RBS’s digital bank focused on business customers. If you have Online Banking or the mobile app: Cora, our digital assistant, can change your primary contact details, anytime. If you have Digital Banking, there’s an easy way to close a sterling account. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. All you need is your account number and sort code. To find out more information on international payments, visit our dedicated page. Your session will expire in 15:00 minutes as you've been inactive for a while, unsubscribe from Business Banking Switch marketing. Once logged in, go to select 'Payments and transfers' from the left hand menu. 4. We are what we do – NatWest serves customers in England and Wales supporting them with their personal, private and business banking needs, and supports large corporates in Western Europe. You can also chat with Cora using the mobile app. You can access this service 24/7. As well as our phone helpline, we have a comprehensive Help and support section. A card reader is a security device needed by all customers looking to get the most out of Digital Banking. You can also do this using the mobile app. Royal Bank of Scotland Digital Banking is easy, secure and lets you do all the things you need to do to manage your money online. Follow those steps carefully, to ensure it is accepted. Once you’re logged in, it’s easy to: Report your debit card stolen, lost or damaged. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. How to get started with Digital Banking Set up your card reader You need a … If you need support just click ‘Chat now’ on the right hand side and we will help with your query. You need to order your first card-reader through Digital Banking. Find out more on the Business account charges page. Choose the correct account and select ‘Documents’. The latest you can apply is 28th February 2021 But the journey has been challenging, including the contentious departure of its interim CEO David Brear. To manage your accounts on the go, you can also use our secure Mobile App. Bó’s original chief executive, Mark Bailie, also stepped down in January 2020, with the reins handed to Marieke Flament, CEO of Mettle, the new digital business banking arm at RBS. She’ll take the details and process your request. You enable it ’ on the market login, we can help you manage your accounts on the,! 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